45e9cbd269
467 of the 1592 commands carried no `risk:`. An unset risk is read as
destructive by the agent approval gate, so half the catalog's write side sat
behind the same prompt — and, in HarfangLab's case, 39 pure lookups did too.
A gate that stops everything stops being read as a signal, which is the
argument already made for the toolkit and for sentinelone (df27876).
The catalog is now 1027 read, 261 safe_write, 304 destructive, with nothing
defaulted. The line follows the one sentinelone drew: impact on the estate,
not reversibility — isolate-agent is reversible and is the canonical
destructive example.
read only queries; changes nothing outside Riposte
safe_write additive or reversible inside the tool's own case/enrichment
plane: comments, tickets, tags, alert statuses, threat-intel
records, sandbox submissions, collection jobs, outbound messages
destructive changes the estate or weakens a control: containment, blocklists
and allowlists, exclusions and detection rules, every delete,
identity and credential operations, code on a host, generic
API escape hatches
Three calls that were not obvious, and are now applied throughout:
- Undoing a containment is tiered like the containment it lifts. Un-isolating
a host or un-banning an IP mid-incident is its own decision, not a return to
a neutral state. The catalog contradicted itself here — crowdstrike's
lift_containment was destructive while harfanglab's deisolate_from_threat
was safe_write — so deisolate_from_threat and unquarantine_file are
re-tiered to destructive, the only two existing tiers this pass changes.
- Retrieving a live secret is destructive: cyberark get_password, delinea
get_secret, vault read_secret, beyondtrust get_credential. It is a GET, but
the tier describes the stake, not the HTTP verb.
- Sending outward to humans stays safe_write — slack, teams, twilio, telegram,
mail. Irreversible, but it is the collaboration plane, not the estate.
An object created but not yet referenced by a rule is safe_write; editing one
a rule already reads is destructive. That is why fortigate create_address and
panos create_custom_url_category are safe_write while update_address_group and
edit_custom_url_category are not.
The template and README never documented the field, which is how 467 commands
came to omit it. Both now carry the tier table and these rules, so the next
integration declares a tier instead of inheriting one.
111 packages get a MINOR bump and a changelog entry: an instance compares
versions to offer an update, so an unbumped manifest would leave the tiers
sitting in the catalog and never reaching the estates that need them.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
150 lines
8.1 KiB
YAML
150 lines
8.1 KiB
YAML
id: servicenow_cmdb
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name: ServiceNow CMDB
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version: 1.1.0
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description: "ServiceNow CMDB (CMDB Instance API) — query configuration items by CI class, read a record with its attributes and inbound/outbound relations, create and update records with attributes and relations, and add or delete relations between CIs. Basic or OAuth 2.0 (password grant) authentication."
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changelog: "1.1.0 — Declare the risk tier on the 4 commands that carried none: 3 safe_write, 1 destructive. An unset risk is read as destructive by the agent approval gate, so the 3 that only annotate sat behind the same prompt as the ones that change the estate. | 1.0.0 — Initial release: records list by class, record get by sys_id (attributes + relations), record create/update with attributes and discovery source, add/delete relations."
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category: asset_management
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# Per-instance configuration. The base URL is the instance root, e.g.
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# https://company.service-now.com (scripts append /api/now/cmdb/instance).
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config_schema:
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properties:
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url:
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type: string
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description: "ServiceNow instance URL, e.g. https://company.service-now.com"
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auth_type:
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type: string
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description: "Authentication method: basic (username + password) or oauth (OAuth 2.0 password grant via /oauth_token.do — also requires client_id/client_secret)"
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default: basic
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username:
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type: string
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description: "ServiceNow username (needs CMDB read/write ACLs on the target CI classes)"
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password:
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type: string
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description: "ServiceNow password"
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x-soar-sensitive: true
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client_id:
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type: string
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description: "OAuth client ID (oauth auth_type only — from an Application Registry entry)"
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client_secret:
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type: string
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description: "OAuth client secret (oauth auth_type only)"
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x-soar-sensitive: true
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api_version:
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type: string
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description: "Optional REST API version segment (e.g. v1). Leave empty to use the unversioned endpoints."
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test_class:
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type: string
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description: "CI class queried by the Test button (default cmdb_ci_computer)"
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default: cmdb_ci_computer
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required:
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- url
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- username
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- password
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# Documented for reference; the bundled scripts build the headers themselves.
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# Basic: Authorization: Basic base64(username:password)
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# OAuth: POST /oauth_token.do (grant_type=password) then Authorization: Bearer <access_token>
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auth:
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- id: basic
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type: basic
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username_field: username
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password_field: password
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commands:
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- id: records_list
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name: servicenow-cmdb-records-list
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description: "List the records of a CMDB CI class, optionally filtered by an encoded sysparm_query."
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risk: read
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inputs_schema:
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properties:
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class: { type: string, description: "CI class name (e.g. cmdb_ci_linux_server)" }
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query: { type: string, description: "Encoded sysparm_query filter" }
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limit: { type: number, description: "Maximum records per page (default 50)" }
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offset: { type: number, description: "Starting record index (default 0)" }
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required: [class]
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outputs_schema: { properties: {} }
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- id: get_record
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name: servicenow-cmdb-get-record
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description: "Get a CI record by sys_id: attributes plus inbound and outbound relations."
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risk: read
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inputs_schema:
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properties:
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class: { type: string, description: "CI class name of the record" }
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sys_id: { type: string, description: "Record sys_id" }
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fields: { type: string, description: "Comma-separated attributes to return (sys_id and name always included)" }
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relation_limit: { type: number, description: "Maximum relations returned (default 50)" }
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relation_offset: { type: number, description: "Starting relation index (default 0)" }
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required: [class, sys_id]
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outputs_schema: { properties: {} }
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- id: create_record
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name: servicenow-cmdb-create-record
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description: "Create a CI record with attributes and optional inbound/outbound relations."
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risk: safe_write
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inputs_schema:
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properties:
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class: { type: string, description: "CI class name to create the record in" }
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attributes: { type: string, description: "Attributes as name=value;name2=value2 (e.g. name=srv01;ram=1024)" }
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source: { type: string, description: "Discovery source (default ServiceNow) — values live in the sys_choice table (element discovery_source, name cmdb_ci)" }
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inbound_relations: { type: string, description: "JSON array of inbound relations, each {\"type\": \"<rel type sys_id>\", \"target\": \"<CI sys_id>\"}" }
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outbound_relations: { type: string, description: "JSON array of outbound relations, each {\"type\": \"<rel type sys_id>\", \"target\": \"<CI sys_id>\"}" }
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fields: { type: string, description: "Comma-separated attributes to return (sys_id and name always included)" }
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relation_limit: { type: number, description: "Maximum relations returned (default 50)" }
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relation_offset: { type: number, description: "Starting relation index (default 0)" }
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required: [class, attributes]
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outputs_schema: { properties: {} }
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- id: update_record
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name: servicenow-cmdb-update-record
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description: "Update a CI record's attributes."
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risk: safe_write
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inputs_schema:
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properties:
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class: { type: string, description: "CI class name of the record" }
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sys_id: { type: string, description: "Record sys_id" }
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attributes: { type: string, description: "Attributes as name=value;name2=value2" }
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source: { type: string, description: "Discovery source (default ServiceNow)" }
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fields: { type: string, description: "Comma-separated attributes to return (sys_id and name always included)" }
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relation_limit: { type: number, description: "Maximum relations returned (default 50)" }
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relation_offset: { type: number, description: "Starting relation index (default 0)" }
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required: [class, sys_id, attributes]
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outputs_schema: { properties: {} }
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- id: add_relations
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name: servicenow-cmdb-add-relations
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description: "Add inbound and/or outbound relations to an existing CI record."
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risk: safe_write
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inputs_schema:
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properties:
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class: { type: string, description: "CI class name of the record" }
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sys_id: { type: string, description: "Record sys_id" }
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source: { type: string, description: "Discovery source (default ServiceNow)" }
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inbound_relations: { type: string, description: "JSON array of inbound relations, each {\"type\": \"<rel type sys_id>\", \"target\": \"<CI sys_id>\"}" }
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outbound_relations: { type: string, description: "JSON array of outbound relations, each {\"type\": \"<rel type sys_id>\", \"target\": \"<CI sys_id>\"}" }
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fields: { type: string, description: "Comma-separated attributes to return (sys_id and name always included)" }
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relation_limit: { type: number, description: "Maximum relations returned (default 50)" }
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relation_offset: { type: number, description: "Starting relation index (default 0)" }
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required: [class, sys_id]
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outputs_schema: { properties: {} }
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- id: delete_relation
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name: servicenow-cmdb-delete-relation
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description: "Delete a relation from a CI record by the relation's sys_id."
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risk: destructive
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inputs_schema:
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properties:
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class: { type: string, description: "CI class name of the record" }
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sys_id: { type: string, description: "Record sys_id" }
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relation_sys_id: { type: string, description: "sys_id of the relation to delete" }
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fields: { type: string, description: "Comma-separated attributes to return (sys_id and name always included)" }
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relation_limit: { type: number, description: "Maximum relations returned (default 50)" }
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relation_offset: { type: number, description: "Starting relation index (default 0)" }
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required: [class, sys_id, relation_sys_id]
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outputs_schema: { properties: {} }
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- id: test_connection
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name: servicenow-cmdb-test-connection
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description: "Verify connectivity and credentials (used by the Test button)."
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risk: read
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inputs_schema:
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properties: {}
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required: []
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outputs_schema: { properties: {} }
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