feat(pagerduty): new PagerDuty alerting integration
Events API v2 + REST API v2, 10 commands: trigger/acknowledge/resolve incident, list/get incident, add note, list on-calls/users/services. Token + routing-key auth, stdlib-only. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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id: pagerduty
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name: PagerDuty
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version: 1.0.0
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description: "PagerDuty (Events API v2 + REST API v2) — SOC alerting and on-call: trigger/acknowledge/resolve incidents via the routing key, list and read incidents, add notes, and read on-calls, users, and services. Token + routing-key authentication; stdlib-only, no extra Python dependencies."
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changelog: "1.0.0 — Initial release: trigger/acknowledge/resolve incident, list/get incident, add note, list on-calls/users/services."
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category: notification
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# Per-instance configuration. api_token authenticates the REST API
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# ('Authorization: Token token=<api_token>'); routing_key is the Events API v2
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# integration key used to trigger/acknowledge/resolve. from_email is the
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# PagerDuty user email required by the REST API for writes such as add-note.
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config_schema:
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properties:
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api_token:
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type: string
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description: "PagerDuty REST API token"
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x-soar-sensitive: true
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routing_key:
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type: string
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description: "Events API v2 integration/routing key (for trigger/ack/resolve)"
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x-soar-sensitive: true
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from_email:
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type: string
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description: "A valid PagerDuty user email (required for add-note and other REST writes)"
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required:
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- api_token
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commands:
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- id: trigger_incident
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name: pagerduty-trigger-incident
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description: "Trigger an incident through the Events API v2. Returns a dedup_key used to acknowledge/resolve it."
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inputs_schema:
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properties:
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summary: { type: string, description: "Short incident summary" }
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source: { type: string, description: "Affected source (host, service, IP)" }
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severity: { type: string, description: "critical | error | warning | info (default critical)" }
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dedup_key: { type: string, description: "Optional dedup key (auto-generated if omitted)" }
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component: { type: string, description: "Optional component" }
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required: [summary, source]
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outputs_schema: { properties: {} }
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- id: acknowledge_incident
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name: pagerduty-acknowledge-incident
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description: "Acknowledge an incident by its dedup_key (Events API v2)."
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inputs_schema:
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properties:
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dedup_key: { type: string, description: "The incident dedup_key" }
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required: [dedup_key]
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outputs_schema: { properties: {} }
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- id: resolve_incident
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name: pagerduty-resolve-incident
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description: "Resolve an incident by its dedup_key (Events API v2)."
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inputs_schema:
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properties:
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dedup_key: { type: string, description: "The incident dedup_key" }
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required: [dedup_key]
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outputs_schema: { properties: {} }
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- id: list_incidents
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name: pagerduty-list-incidents
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description: "List incidents (filter by status, urgency, and time window)."
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risk: read
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inputs_schema:
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properties:
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statuses: { type: string, description: "Comma-separated: triggered,acknowledged,resolved" }
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urgencies: { type: string, description: "Comma-separated: high,low" }
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since: { type: string, description: "ISO-8601 start time" }
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until: { type: string, description: "ISO-8601 end time" }
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limit: { type: number, description: "Max incidents (default 25)" }
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required: []
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outputs_schema: { properties: {} }
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- id: get_incident
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name: pagerduty-get-incident
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description: "Get a single incident by ID."
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risk: read
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inputs_schema:
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properties:
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incident_id: { type: string, description: "Incident ID" }
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required: [incident_id]
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outputs_schema: { properties: {} }
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- id: add_note
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name: pagerduty-add-note
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description: "Add a note to an incident (requires from_email in the configuration)."
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inputs_schema:
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properties:
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incident_id: { type: string, description: "Incident ID" }
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note: { type: string, description: "Note content" }
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required: [incident_id, note]
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outputs_schema: { properties: {} }
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- id: list_oncalls
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name: pagerduty-list-oncalls
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description: "List current on-call assignments."
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risk: read
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inputs_schema:
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properties:
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schedule_ids: { type: string, description: "Optional comma-separated schedule IDs to filter" }
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limit: { type: number, description: "Max entries (default 25)" }
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required: []
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outputs_schema: { properties: {} }
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- id: list_users
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name: pagerduty-list-users
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description: "List users (optionally filter by a search query)."
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risk: read
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inputs_schema:
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properties:
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query: { type: string, description: "Optional name/email search filter" }
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limit: { type: number, description: "Max users (default 25)" }
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required: []
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outputs_schema: { properties: {} }
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- id: list_services
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name: pagerduty-list-services
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description: "List services (optionally filter by a search query)."
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risk: read
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inputs_schema:
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properties:
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query: { type: string, description: "Optional name search filter" }
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limit: { type: number, description: "Max services (default 25)" }
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required: []
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outputs_schema: { properties: {} }
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- id: test_connection
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name: pagerduty-test-connection
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description: "Verify connectivity and the REST API token (used by the Test button)."
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risk: read
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inputs_schema:
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properties: {}
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required: []
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outputs_schema: { properties: {} }
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